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Set a strong password and turn on two-factor verification for all Canada customers to protect your account from the start.
The system will never ask for sensitive information over the phone or through email. If you get such requests, please contact support right away.
We only verify information like your full name, birth date, and address through secure channels that follow the laws of Canada. Only people who have permission can look at your identification records. They can only do this to create, access, or manage your account and balance in $.
Your transaction is encrypted from start to finish when you make a deposit or ask for a withdrawal to $. All financial data is held on isolated servers, inaccessible for any unauthorized third party. For additional security, check your transaction history regularly within your profile.
If you ever wish to modify personal data or close your profile, submit a signed request. Archival and removal of records are conducted in adherence to Canada regulations, ensuring all changes are documented and traceable for your peace of mind.
Your preferences for promotional messages can be adjusted in notification settings. Communication frequency, format, and content personalization are fully under your control–simply update your choices in your profile at any time.
Act now: Responsible account stewardship and regular review of your settings guarantee a secure environment, specifically tailored for Canadian participants.
Do you have any questions? Get in touch with support that is available 24/7.
Affiliated providers may sometimes handle your personal information outside of your home region, but only if they have contracts that protect it at the same high level.
Standard contract terms and local laws protect the privacy of user data during all of these transfers.
Requests to delete or export data, if made, will be carried out using reliable, traceable methods that ensure the safe delivery or disposal of the information.
Always log out of your account after using it, especially on devices that other people can use. This will keep your information safe.
Only share your personal information with outside partners who need it to process transactions, stop fraud, follow the rules, and make the platform work better.
Below are some details about how information can be sent, what restrictions there are, and what agreements are in place.
Type of Partner | Purpose | Measures in Place |
---|---|---|
Payment Service Providers | Handling deposits and withdrawals in $; checking who owns the account and whether the transaction is real | Using encrypted channels; strict confidentiality in contracts; regular audits |
Agencies that check | Checks on identity, age, and money laundering | Minimising data; allowing access only to necessary fields; and signing non-disclosure agreements |
Authorities of the law | Required by law in Canada; answering requests from the government | Release only after checking; keep track of every transfer; supervision by the legal department |
Vendors of technology | Hosting servers, managing websites, and keeping an eye on security | Trusted partners, certified infrastructure, and access control based on roles |
Platforms for Analytics | Service improvement; anonymized usage tracking | No direct identifiers shared; aggregated analysis only |
Do not allow sales of marketing or advertising data to outside parties.
You can change your consent settings right from your account panel.
Always use secure channels, and if you're worried about sharing too much, talk to support.
Be careful when giving information to third-party platforms that say they are connected to you.
You can get to all of your personal records linked to your profile right away by going to your account settings and making a request.
Account holders can change or add information, like payment methods or contact information, directly through secure dashboard options that are available 24/7.
Depending on the laws of Canada, all requests are handled within the time limits set by those laws. You may need to show proof of identity to keep your Canadian account safe.
If you need help with any of these rights, you can use live chat or the official email support channel.
As soon as someone signs up, they should be able to use two-factor authentication (2FA). This feature needs both a password and a temporary code from an authenticator app or SMS. This makes sure that only people who are allowed to sign in can do so. You can turn off 2FA only if you are using a device that is physically secure and you can prove you own it.
Always use different, hard-to-guess passwords and change your account information often for the best results.
Don't check your balance in $ on public Wi-Fi or shared computers, as this could make it easier for someone to steal it.
Bonus
for first deposit
1000CAD + 250 FS